NON-FAULT ACCIDENTS
NON-FAULT ACCIDENT? LET US HANDLE IT
Being involved in an accident that wasn’t your fault can be frustrating and time-consuming. But with our expert non-fault accident service, you don’t have to deal with the hassle.
We know how important it is to stay mobile. That’s why we arrange a like-for-like replacement vehicle while your car is being repaired. Whether you need a family car, a work van, or something specific, we’ll ensure you have the right vehicle to keep your life running smoothly.
HASSLE-FREE FROM START TO FINISH
HASSLE-FREE FROM START TO FINISH
We make the process as simple as possible. From the moment you contact us, we take care of everything, keeping you informed every step of the way. There’s no need to deal with your insurer, chase repair updates, or worry about paperwork, we handle it all.
BELOW ARE SOME OF THE MOST COMMON QUESTIONS THE ECF TEAM GET ASKED.
If you have another question that’s not covered, give us a call or send a WhatsApp message.
Will making a non-fault claim affect my no-claims bonus?
No, your no-claims bonus remains unaffected because the claim is made against the at-fault driver’s insurer, not your own. This means you won’t lose any no-claims discounts on your policy.
Do I have to pay anything upfront?
No, there are no upfront costs or excess fees to pay. As long as the accident wasn’t your fault, all costs are recovered from the responsible party’s insurer, meaning you won’t be left out of pocket.
How long will it take to get a replacement vehicle?
We aim to provide a like-for-like replacement vehicle as quickly as possible. This ensures you can stay mobile while your car is being repaired.